VicenzaBooking is a free and exclusive service of Vicenza and Società Cons.r.l., which assures the security and convenience to book:

• a partner hotel of 2 to 4 stars in the city and in the province of Vicenza, and receive a booking confirmation (voucher) to be presented on arrival at the hotel
• through an operator a partner restaurant in the city and in the province of Vicenza, and receive a booking confirmation (voucher) to be presented on arrival at the restaurant
• tour packages offered on the website of www.vicenzabooking.com and receive a booking confirmation (voucher) to be submitted on arrival to the city

Booking at accommodation facilities

To book, simply provide credit card details "for guarantee", with the option to cancel free of charge from 24 to 72 hours prior to arrival with a simple written notice to the hotel. The exact terms of cancellation without charge are indicated by each property at the time of booking. In case of late cancellation the penalty charge will be equal to the amount for the first night per each reserved room.

To book via the Internet, just go to the home page and follow the procedure of searching and booking at the chosen hotel. Our advanced and reliable system allows you to book directly on-line at one of the hotels available on the website 24/7.
Each hotel is presented with an information sheet, which provides a description, classification, location, price and services available on site. The computer system automatically calculates the total price of the requested stay, taking into account the number of guests per room, the length of stay, and the type of board, always intended as bed and breakfast.
Personal data and data related to the credit card is handled securely by the 128-bit global protocol SSL (Secure Socket Layer) developed by Visa and Mastercard.
At the confirmation of booking, within a few minutes you will receive your booking voucher via e-mail or fax (depending on submitted choice), which must be presented upon arrival at the hotel. The voucher contains information on accommodation, board at the relative price and references to facilitate contact with the booked hotel. The payment for the stay, unless stated otherwise via a prior notice, will be made directly at the hotel before departure, including extras and everything that does not pertain to the price of the room shown on the voucher.
The same reservation can also be made free of charge by calling our multilingual call centre at (0039) 0444 96 43 80 during office hours or directly at one of the Tourist Information Centres (IAT) (www.vicenzae.org/ita/uffici-informazioni) of the province.

Our operators are at your disposal, based on your individual needs and preferences, to find you the required accommodation.
Also in this case you will be asked, unless otherwise stated, for a credit card "guarantee", and your personal data will be processed in accordance with the privacy law 675/96. At the confirmation of your booking, you will receive a booking voucher with terms and conditions corresponding to those of a booking on-line.
The payment for the stay, unless stated otherwise via a prior notice, will be made directly at the hotel before departure, including extras and everything that does not pertain to the price of the room shown on the voucher.
Payments for services and extras that may be required, as well as consumed drinks, are finalised on the spot, and made ​​in cash or by credit card, if accepted.

Booking at dining facilities

To book, simply provide credit card details "for guarantee", with the option to cancel free of charge up to 72 hours prior to arrival with a simple written notice to the restaurant. In case of late cancellation the penalty charge will be equal to the reserved amount.
The reservation can also be made free of charge by calling our multilingual call centre at (0039) 0444 96 43 80 during office hours or directly at one of the Tourist Information Centres of the province (www.vicenzae.org/ita/uffici-informazioni).
Our operators are at your disposal, based on your individual needs and preferences, to find you the required arrangement.
You will be asked, unless otherwise stated, for a credit card "guarantee", and your personal data will be processed in accordance with the privacy law 675/96. At the confirmation of booking, within a few minutes you will receive your booking voucher via e-mail or fax (depending on submitted choice), which must be presented upon arrival at the restaurant. The voucher contains information on accommodation, board at the relative price and references to facilitate the contact with the booked restaurant.
Payments for ordered meals, unless stated otherwise via a prior notice, will be paid directly at the chosen restaurant.

Reservation of individual packages

To book via the Internet, just go to the home page and follow the procedure of searching and booking at the chosen package.
Our advanced and reliable system allows you to book directly on-line any packages available on the website 24/7.
Each package is presented with an information sheet, which provides a detailed description of all included services. The computer system automatically calculates the total price of the requested package, taking into account the number of guests per room, the length of stay, and the type of board, as well as all services required within the package.
Personal data and data related to the credit card is handled securely by the 128-bit global protocol SSL (Secure Socket Layer) developed by Visa and Mastercard.
At the confirmation of booking, within a few minutes you will receive your booking voucher via e-mail or fax (depending on submitted choice), which must be presented upon arrival to the city. The voucher lists the details of all services booked within the relative price.
The same reservation can also be made free of charge by calling our multilingual call centre at (0039) 0444 96 43 80 during office hours or directly at one of the Tourist Information Centres of the Province of Vicenza, where an agent will guide you through the booking process (www.vicenzae.org/ita/uffici-informazioni).
Our operators are at your disposal, based on individual needs and preferences, to find you the required arrangement.
The payment for the stay will be settled directly to Vicenza è soc.cons.r.l. before arrival in the city, by bank transfer or by credit card through the Virtual Pos serviece, based on the conditions communicated at the time of booking.

HOSPITALITY SERVICES

The classification of hotels on the website or the classification communicated by our operators has been assigned by the competent provincial Office of Tourism:
Our associated hotels range from 2 to 4 stars.

• Double rooms: normally with two separate twin beds or a double bed.
• Triple rooms: normally double bedded rooms with an extra bed.
• Single rooms: normally with a single bed.
• Double rooms for single use: normally double bedded rooms used by a single person.
• Quadruple rooms: usually double bedded with the addition of two small beds.

Generally and unless otherwise stated, the rooms are made ​​available to the customer after 2 pm on day of arrival and must be vacated by 11am on the day of departure.

Board: Bed and breakfast includes room reservation and breakfast in the morning. Different boards may be available at some hotels at an extra charge, and the price should be agreed at a suitable time with the particular venue.
The use of the services provided in each hotel is available according to the information sheet provided by the particular venue.
In any case, for further clarification you can always rely on the phone assistance and on the suggestions of the multilingual operators in our "Call Centre" at (0039) 0444 964 380.
In case of a non-receipt of confirmation or in case of any other requirement we ask you to urgently contact our reservations centre.

PLEASE NOTE: All published prices are quoted in Euro.

Descriptions and prices of offered services are provided to us by hotels and restaurants and can be changed at any time at the sole discretion of those.
The "Vicenza Booking" reservation centre is not liable to the customer for non-compliance, which may be committed by the hotel/dining facility with regard to the suitability of the provided accommodation or the failure or partial delivery of the agreed services.
In terms of accommodation facilities, we inform, that in case of the municipalities, which have provided for the establishment of the tourist tax, this tax will be paid by the guest directly to the manager of the accommodation facility, along with the payment of the amount for their stay.

Terms of sale of individual packages - Payment and cancellation policy

The payment for the booked package must be made to Vicenza è soc.cons.r.l. no later than 3 days prior to arrival by:

• credit card though www.vicenzabooking.com, by clicking the button PAYMENTS ONLINE on the left side of the screen and following the provided instructions
• bank transfer to Vicenza è soc.cons.r.l. – IBAN IT 44 T 05728 11809 113570009700 – Banca Popolare di Vicenza – fl.13

This policy defines various ways of cancellations:

• In case of a cancellation or change made to the reservation up to 4 days before date of arrival, no fee will be charged. The notification of cancellation or modification will be effective only if made via email sent to This email address is being protected from spambots. You need JavaScript enabled to view it.
• In case of a cancellation of the reservation made by the third day onwards, i.e. after the payment, or in case of a no-show, 100% of the cost of the first night and 100% of entrance tickets will be charged.
• It is possible to change a name on the booking, subject to prior written notification at This email address is being protected from spambots. You need JavaScript enabled to view it., free of charge.

Tourist tax

The estimate cost of the package does not include any tourist tax regulated by the municipalities.
The tax payable to the accommodation facility is paid by the guest directly to the manager of the venue.

CONTACTS

Vicenza è Società Cons.r.l.
Via E. Montale,25 – 36100 VICENZA VI
Tel.(+39) 0444 964380 – Fax (+39) 0444 964379
Call center: from monday to friday, 09.00am - 01.00pm and 02.00pm - 06.00pm
Internet: www.vicenzabooking.com
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.